aae365 Terms and Conditions

General Terms

Welcome to the aae365 platform. These terms and conditions ("Terms") form a legally binding agreement between aae365 ("Platform", "we", "our") and any user of this website ("user", "you", "your").

By accessing, registering with, or using any service on the aae365 website, you are considered to have fully read, understood, and accepted these Terms. If you disagree with any part of these Terms, please do not use the platform.

These Terms are governed by applicable laws of Bangladesh. Our Privacy Policy and Responsible Gaming Policy are an integral part of these Terms.

Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any gaming service on aae365, you must be 21 years of age or older. This platform is strictly prohibited for anyone under 21. We may request proof of age verification at any time.

2.2 One Account Only

Each person may create only one account. Creating multiple accounts under the same name, at the same address, or using the same payment method is strictly prohibited. If multiple accounts are detected, aae365 reserves the right to close all accounts and forfeit any balances.

2.3 Accurate Information

You must provide completely accurate, up-to-date, and truthful information at the time of registration. Providing false or misleading information will result in the immediate closure of the account, and any winnings collected may be voided.

2.4 Account Security

It is your responsibility to keep your login details completely confidential. You must not allow anyone else to use your account. If you notice any unauthorized activity on your account, notify our support team immediately.

Bonuses and Promotions

3.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳12,000 or more, the maximum ৳5,000 bonus applies and your total balance will be ৳17,000.

3.2 Wagering Requirement

A 20x wagering requirement applies to the welcome bonus. This means you must wager 20 times the bonus amount before withdrawals are allowed. Withdrawals from bonus funds cannot be made before the wagering requirement is completed.

3.3 General Bonus Terms

• Each bonus offer may have its own validity period, which will be stated alongside the offer.
• It may not be possible to have multiple bonuses active at the same time.
• Wagering requirements must be met before withdrawing any winnings earned using bonus funds.
• aae365 reserves the right to modify, suspend, or cancel any bonus offer at its discretion.
• Attempting to abuse or strategically exploit the bonus system may result in account closure.

3.4 VIP Program

The aae365 VIP program has three tiers. Tiers are advanced through regular play:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

VIP benefits and cashback are provided at a set time each week. aae365 may change the VIP tier rules at any time.

Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on aae365 is ৳200 (applicable to all methods). Accepted payment methods are bKash, Nagad, Rocket, Upay, and bank transfer.

Before making a deposit, ensure you are using your own payment account. Deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to the same method used for the deposit.

4.3 Identity Verification (KYC)

For security and financial transparency, aae365 may request identity verification documents at any time. These may include:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

Withdrawals may be put on hold if the required documents are not provided.

Gaming Rules

5.1 General Gaming Policy

All games on aae365 are operated fairly and transparently. Our platform offers cricket betting, slot games, live casino, and various other types of games. Each game has its own rules, which should be read carefully before playing.

5.2 Betting Limits

Minimum and maximum betting limits apply to each game, as stated on the relevant game page. Specific betting limits may apply when using bonus funds.

5.3 Technical Issues

aae365 will not be held responsible for technical problems or disconnections during play. However, if a game remains incomplete due to a server-side issue, appropriate action will be taken after verification.

5.4 Finality of Game Results

The result of each game is final and binding on all parties. If you have an objection to a game result, you must contact the support team within 72 hours.

Prohibited Activities

The following activities are strictly prohibited on aae365 and may result in account closure:

• Creating an account using someone else's identity or false information.
• Operating multiple accounts under the same person's name.
• Attempting to strategically abuse or exploit the bonus system.
• Using automated software, bots, or hacking tools.
• Attempting to manipulate the game system or random number generator (RNG).
• Using the platform for money laundering or illegal financial transactions.
• Engaging in fraudulent behavior or collusion with other users.
• Misconduct toward or threatening platform staff.
• Unauthorized use of the platform's intellectual property.

Account Suspension and Closure

7.1 Rights of aae365

aae365 reserves the right to temporarily suspend or permanently close any account for any reason, particularly if there is suspicion of a breach of these Terms, without prior notice.

7.2 Consequences of Breaching Terms

In the event of a breach of these Terms, the following actions may be taken:

• Temporary or permanent closure of the account.
• Cancellation of bonus balance and any winnings earned from bonuses.
• Forfeiture of deposits where applicable.
• Notifying law enforcement authorities.

7.3 Voluntary Account Closure

If you wish to close your account yourself, please contact our support team. You will be given the opportunity to withdraw any valid balance before the account is closed; however, any active bonus balance will be forfeited.

Responsible Gaming

aae365 takes responsible gaming very seriously. We believe gaming is an entertainment activity and should never have a negative impact on your financial or mental wellbeing.

If you feel that gaming is causing problems in your life, you can use the following tools:

• Setting deposit limits.
• Taking a temporary break (cooling-off period).
• Activating self-exclusion.

For more details, visit our Responsible Gaming page.

Privacy and Security

aae365 makes the protection of your personal information its highest priority. Our platform uses SSL encryption technology to keep all data transfers secure.

We do not sell or rent your personal information to third parties. However, necessary information may be shared with selected partners for service operations. Read our Privacy Policy for more details.

Limitation of Liability

To the maximum extent permitted by applicable law, aae365 will not be liable for the following:

• Losses caused by technical issues or server downtime.
• Incomplete games due to internet disconnection.
• Delays or failures by third-party payment processors.
• Losses arising from the user's own negligence or violation of the terms and conditions.
• Unexpected or unavoidable circumstances (force majeure).

Dispute Resolution

11.1 Complaint Process

If you have any objection or complaint, please first contact us via our 24/7 live chat support or email. Our support team will try to resolve the matter as quickly as possible.

11.2 Formal Complaint

If you are not satisfied with the support team's resolution, you may submit a formal written complaint. All formal complaints will be reviewed within 30 business days.

11.3 Final Decision

In dispute resolution, the decision of aae365's senior management will be considered final.

Terms and Conditions Changes

aae365 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on this page.

For significant changes, we may provide notice to your registered email or on the platform. However, if you continue to use the platform after any changes, you will be considered to have automatically accepted the new terms and conditions.

Please review this page regularly to stay updated on the latest terms and conditions. If you have any questions, contact our support team — we provide assistance in Bengali 24/7.